RETURNS

We at Bezeal hope that you are happy with your order. If for any reason you are not satisfied, you may return any item, in its original condition, for a full refund within 10 working days of delivery. To do so, please contact us within 5 working days of receipt of the items.

Damages, incomplete orders, or incorrect product delivery

 If you wish to return your purchases due to damage, incomplete or incorrect product delivery, Bezeal will refund both the total cart price paid for the goods, including the initial delivery charge, and the Recorded delivery costs for the return postage from the original delivery point to us. Please enclose a valid till receipt indicating the return postage costs.

 Any Other Reasons

If you return items for reasons other than the above, you will be required to pay for the return of the item to us, and you will be given a refund, minus the initial delivery charge. Please ensure that the package is wrapped securely. In addition, we strongly recommend that you use a recorded delivery service as we cannot accept liability for goods lost in transit.

Please enclose your name, address, order ID, and reason for return/exchange with your returned products and send it to: Bezeal Customer Services 16 Bryn Calch Morganstown Cardiff CF15 8FD Refund Processing At Bezeal, we aim to handle your returns within 5 working days of receiving the goods. We will refund the price paid by you for the goods (excluding the initial delivery charge) within ten working days of being informed of your request for a refund. Refunds will only be made against the original payment account used.

Your statutory rights remain unaffected.